Privacy notice

Last updated: November 5, 2026

What happens to your data when you use Whoploader: the usage statistics the extension sends, and what you send if you sign up for the PRO options notice, report a problem or answer the survey when you uninstall it.

Controller

Whoploader. Contact: whoploader@proton.me.

What data

• Usage statistics: what you do in the extension, from a closed list. Opening it, with what it finds: a lesson with a video, no lesson, or a lesson without a video, and why. Starting, saving, pausing, resuming or cancelling a download, with its quality, its approximate size and, if it fails, the type of failure. When a download is saved, also how long it took and how many lessons you have saved in the last 7 days and from that course, in ranges (“2 to 4”). Sending a report, and from where. Signing up for the PRO options notice. And changing the language, with the previous one and the new one. They all include the extension version and the language you use it in. They never include links, titles, file names, emails or what you write. Umami also receives, like any server the browser connects to, your IP address and details of your browser and system.
• PRO options notice: your email address and the language you use the extension in, to send you the notice in your language.
• Problem reports: what you write, your email if you leave it, and the report the extension shows under “What is sent”. The report includes the extension version, your browser and its language; the address of the Whop page, without its query; what the extension sees on the page (players, videos and iframes, by their origin); the detected lesson; your download history; and your settings. It never includes links with access keys, cookies or the PRO options notice email.
• Uninstall survey: when you remove the extension, Chrome opens a Google form with one question: why you are removing it. It comes in the language you used the extension in and already has how many lessons you saved and how many days you had it filled in, in ranges, which you can change or delete before sending. Answering is optional.

What for

• Usage statistics: to know what works, what fails and what people are interested in, and to decide what to improve. They are not used for anything else.
• PRO options notice: to let you know by email when Whoploader's PRO options, such as downloading a whole course, are available. It is not used for anything else.
• Problem reports: to find the problem and fix it. Your email, if you leave it, is only used to let you know when it's fixed or to ask you about the problem.
• Uninstall survey: to find out why people leave and what to improve. It is not used for anything else.

Legal basis

• Usage statistics: the controller's legitimate interest in knowing how Whoploader is used, in order to improve it. That is why they are sent from the start, without asking your permission, only with the data on the list and without your name, your email or an identifier of yours.
• PRO options notice: your consent, which you give by ticking the box when you sign up. You can withdraw it at any time: with the unsubscribe link in the notice emails or by writing to whoploader@proton.me.
• Problem reports: your consent, which you give by pressing “Send report”. Nothing is sent unless you press it.
• Uninstall survey: your consent, which you give by pressing “Submit” on the form; unless you press it, no answer is saved. Opening the form with the data already filled in is based on the controller's legitimate interest, like the usage statistics.

Who else processes it

• Umami (Umami Software, Inc.), based in the United States, receives and stores the usage statistics on behalf of the controller, on its servers in the European Union. From your IP address it works out the approximate country and city and, together with your browser details, a code that changes every month to count visitors. It does not store the IP with the statistics, although it may remain in its security logs. What it does with the data is in its privacy policy.
• Brevo, based in France, keeps the PRO options notice list and sends its emails on behalf of the controller. What it does with the data is in its privacy policy.
• Sentry (Functional Software, Inc.), based in the United States, receives and stores the reports on behalf of the controller, on its servers in Frankfurt (Germany). What it does with the data is in its privacy policy.
• Google hosts the survey form and stores its answers in Google Forms. When the form opens, Google receives the page address, with the data already filled in, your IP address and details of your browser; if you are signed in to your Google account, it also knows that you visit it, although the answer does not include your email. Its servers may be outside the European Union. What it does with the data is in its privacy policy.
• Proton, based in Switzerland, hosts the whoploader@proton.me mailbox, from which reports are answered.

Your data is not shared with anyone else.

How long

• Usage statistics: Umami keeps them for 6 months.
• PRO options notice: until you unsubscribe.
• Problem reports: Sentry keeps them for 30 days. If we reply to you, the emails stay in the mailbox until you ask us to delete them.
• Uninstall survey: the answers are deleted after 6 months.

Your rights

You can ask to see your data, correct it, delete it, restrict its use, take it with you, or object to its use by writing to whoploader@proton.me. If you believe your privacy has not been respected, you can complain to the data protection authority in your country.

Usage statistics and survey answers do not include your name, your email or an identifier of yours, so we cannot look up yours to show them to you or delete them. The extension has no way to turn off the statistics: if you do not want them to be sent, you can uninstall it. When you do, the survey opens, and you can close it without answering.

What the extension stores

That you have already signed up for the PRO options notice, so it does not ask you again; your download history, and the list of the lessons you save, with their Whop codes and the date, to work out the ranges. Also your preferences: the language and quality you choose, and the language you see Whop in, which the extension uses if you do not choose one. Everything stays in the browser, except in four cases. The usage statistics include the quality of each download, the language you use the extension in and how many lessons you have saved, in ranges. The uninstall survey includes how many lessons you saved and how many days you had the extension, in ranges, and the language you used it in. A report you send yourself includes the history, the quality and whether you have signed up for the notice. And your sign-up for the notice includes the language you use the extension in. Neither the notice email nor the report email is kept in the browser.